“We love our website and the new ‘Make an Appointment’ feature is producing 4 – 5 new patients a month.”

Drs. Kirk and Lucia Petheram

“I continue to get more new people into my practice from the Internet than ever before. I am truly amazed!”

Dr. Chuck Fulanovich

“I absolutely love our new website! I have never seen a chiropractic website so extensive and so well done.”

Dr. Lori Kalie

“Our patients love our website! The ability to email the entire patient base with a few keystrokes is brilliant.”

Dr. David Bush

“Our Perfect Patients website is doing wonders for our practice. Last week it generated 8 new patients!”

Dr. Mark Maher

“Bottom line, the site attracts new patients! Any doctors on the fence about signing up, call me.”

Dr. Michael T. Ryan

“Since launching the website, our long-standing new patient average has jumped from 9 to 12 a week.”

Dr. Ken Stewart

“New patients from my website have read about me and show up more like referral patients!”

Dr. Tim Swift

“Several lapsed patients rescheduled and commented on my new website. It’s definitely prompting reactivations!”

Dr. Mike Wise

“In addition to the patient education benefits, our new website produces at least a few new patients each month.”

Dr. Denise Rassel

“Last month, 4 new patients found us through our website. Our yellow pages ad produced just 1 new patient!”

Dr. Russ Derhak

Video Demo

Photo Tips

Our objective is not to turn you into a professional photographer but merely to point out some of the things to look for and avoid when you take pictures for your Perfect Patients website.

As you take pictures of your office and staff, try to imagine what the images will communicate to someone who has never been to your office.

Always have anyone (that means spouses, patients and staff) who is depicted in your photos sign a formal model release. Click here to download some sample text for printing on your letterhead.


Where is Everybody?

Hire extras if you have to. Avoid empty reception rooms, therapy suites and adjusting tables devoid of people.It’s tempting to take your pictures during non-patient hours. Yet, you’re not taking a spread for Architectural Digest magazine! You want to project the image of a busy, successful office that people like coming to. A prospective patient wants to see that lots of people visit your office. Keep in the mind the adage, “everybody-goes-there-because-everybody-goes-there.”


Avoid Amputation

Avoid cutting off body parts!Be careful about cropping images in your camera. While we may choose to crop off the top of heads to add intensity or drama, it’s helpful to have a choice. When showing X-rays, consider using a tripod and turning off the camera’s built-in flash. This can give your X-rays greater impact and add variety to your images.


Do Something

Make sure your subjects are doing something. Capture some activity that shows relationship.Filmmakers call it “doing some business.” Handing over a piece of paper. Pointing to an area of an X-ray. Touching the part that hurts. That sort of thing. You want to avoid the appearance of your pictures appearing posed and stiff. Instead, the photographer has captured a candid shot of what happens in your office. Obviously, when “doing business” no one looks at the camera, unlike when shooting a portrait with just one person in the shot.


Heads Up!

When the heads are far apart, we lose facial expressions and intensity.When shooting pictures of two people, be aware of the spacing between their heads. Too far apart and the picture lacks energy and the background becomes the focal point. Instead, try shooting over one shoulder or the other, effectively bringing the heads together. (Note the facial distortion caused by the shadow on the wall from the built-in flash!)


Watch the Background

You know what’s in the background, but it could disturb someone new to chiropractic!Make sure you don’t have plants growing out of patient’s heads or harsh reflections bouncing off some shiny background object. Be especially careful when shooting pictures at the front desk. Avoid the cluttered look that plagues many busy front desks. You want to project the image that your office is buttoned down and organized.


Smiles Everyone

Alleviate fear and doubt by always showing patients enjoying their adjustments!Most first-time patients are afraid of getting adjusted. Especially cervical adjustments. If you show patients getting adjusted, and the face can be seen, it’s essential that they’re smiling or at least appearing to enjoy the experience!


Shooting Exteriors

Usually an oblique angle showing depth is more interesting.Supplying a photo of the exterior of your building or sign can help a new patient find your office. It’s usually best to shoot exteriors toward the beginning or end of the day. Mid-day sun tends to be flat and lack contrast. Shoot at an angle rather than straight on and avoid showing an empty parking lot in the foreground. That may mean taking the picture from the top of a stepladder or something tall and shooting down on to your building.


Summary

Pictures are easy to change later on. And we’re happy to do that at no charge as part of your Perfect Patients service. If you don’t have easy access to a camera, or don’t trust your photography skills, see if you have a patient who can help out. Or, it may be worth hiring the talents of a professional photographer. Those who have, are glad they did.

Either way, by following these simple guidelines you can avoid the most common mistakes and project an attractive, compelling representation of your practice.