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Accessing Perfect Patients Webmail

EmailYour webmail url is unique to your practice domain: http://webmail.[YourDomainName]

Enter username and password provided from your Account Manager at setup. If you can’t locate or remember your password we have a dedicated Email Help Desk Team on standby to assist you.

Email Help Desk HOTLINE (available from 8am – 7pm US Eastern time Monday – Friday):

US & Canada (800) 381-2956 press 0
UK & Ireland 020 3695 7624 press 0
Australia & New Zealand 1300 347 294 press 0

Or use this contact form to email our Help Desk Team.

For assistance in exporting and transferring your current contacts in webmail use our contact form (include details of your request), and our dedicated Email Help Desk Team will be in contact with you and complete your request.

Contact List Export & Import

If you need to export your old contact list from the old webmail please follow these steps

Exporting Contacts:

  1. Go to webmail.vortala.com
  2. Enter your login details
  3. Select Tools
  4. Select Import/Export
  5. Select Export
    1) Click Contacts 2) Select CSV separator = Comma (,) 3) Click ‘Export’ CSV file
  6. Save the exported file to your computer for later import

Importing Contacts:

  1. Go to webmail.yourdomain.com
  2. Enter your login details
  3. Click Contacts link
  4. Click “Import/Export Contact”
  5. Click Choose file
  6. Select the file you exported & saved earlier
  7. Click Continue
  8. Check your contacts list
  9. Click “OK” to complete the process
Watch our 2-minute video that explains how we deliver new patients   play