Category Archives: Online Reviews

Google Confirms It’s Investigating Missing Reviews: What This Means for Your Practice

Have you checked your Google Business Profile this week and noticed your review count looks off? You’re not imagining it. Practices across the country, chiropractors included, are reporting reviews vanishing overnight, with some unable to collect new reviews at all right now. The good news: Google has confirmed it’s aware of the problem, and everything […]

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Your Reviews Are Now an AI Ranking Signal – Here’s What That Means

Think about the last time a patient left you a glowing review. The one who mentioned their sciatica was finally gone, or that they’d been coming back for three years. That review is doing more work than you know. In 2026, your review profile isn’t just a trust signal for prospective patients – it’s one […]

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Important Changes to Google’s Review Policy: What Chiropractors Need to Know

Google has significantly tightened enforcement of its review policies, and the changes could impact how your chiropractic practice collects patient feedback. Understanding these new rules is essential for protecting your hard-earned online reputation and Google Business Profile. If you’ve been asking patients for reviews at checkout, offering incentives for feedback, or using in-office tablets for […]

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The Chiropractor’s Guide to HIPAA – Compliant Responses to Online Patient Reviews

Chiropractors can confidently respond to online patient reviews while staying HIPAA compliant by using general, respectful language and redirecting sensitive conversations offline. This guide offers practical tips and ready-to-use templates to help protect your practice and build trust with prospective patients.

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What Chiropractors Need to Know About Patient Reviews in 2023

Local SEO Experts, Bright Local, released their annual consumer review report for 2023.

It’s full of data that can help inform your patient review strategy.

Here we dive into the statistics most relevant to chiropractors so you can start making smarter decisions about your online presence today.

The key takeaways are:

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What to Do About Negative Reviews

Your online reputation. Most practices don’t take it seriously. Until they get stung by that first one-star review. Over 85 percent of patients do online research before scheduling a doctor’s appointment. Further, 79 percent of consumers trust online reviews as much as they’d trust a personal recommendation. So a 2.5-star average rating on your Google […]

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