If you could increase your new patient inquiries by 25%, would you? A new study by Bright Local on the impact of online reviews on consumer choices reveals how you might be able to do just that. You just need to focus as much attention on your online reputation as you do your real-world reputation. […]
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It’s important to respond to online reviews, particularly if you have a patient who leaves negative feedback. Making a thoughtful response to online reviews shows you acknowledge patient concerns and that you are proactive in improving their experience at your practice.
Continue Reading →Maintaining your digital reputation is essential to the ongoing success of your practice. Prospective patients rely on online reviews now more than ever, sidestepping practices that are overflowing with negative online feedback.
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